The information, services, products, and materials contained on the Zeloravion website are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, we endeavor to maintain accurate and up-to-date content, and we disclaim warranties, either express or implied, regarding the continuous availability or absolute perfection of the website content, unless explicitly stated in our written policies.
Product Representation & Color Accuracy
We make every effort to display the colors, designs, and dimensions of our catalog items as accurately as possible. However, because our catalog consists of products made from organic materials, please review the following natural variations:
Light and Screen Variations: The actual color of the wooden pipes may display slight differences under different ambient lighting or device screens. This is a common characteristic of organic wood items.
Natural Wood Grain Variations: Products featuring natural wood or textured elements may show unique grain patterns or organic depth, which are part of the natural characteristics of real wood.
These descriptions are provided as a helpful guide to explain the physical traits of real wood and are not intended to limit your buyer rights. If you are unsatisfied with the aesthetic grain or light differences of your purchase, you remain fully eligible to initiate a return under our standard 30-day return guidelines.
Usage & Safety Responsibility
Our wooden smoking pipes and accessories are intended only for adult usage under standard and reasonable conditions. It is the responsibility of the user to practice proper cleaning, avoid excessive heating, and store these products safely out of the reach of children and pets. Zeloravion emphasizes that products must be handled with standard care, and we cannot assume liability for personal injury, property damage, or accidents resulting from negligent usage, improper product modification, or lack of standard maintenance.
Errors, Shipping & External Delays
While we verify our product details systematically, typographical errors, inventory listing discrepancies, or unexpected pricing mistakes may occasionally occur. In the rare event of a material pricing or listing error, we will contact you immediately before processing shipment to provide the correct details or assist you with an equitable solution or a full, immediate refund. Furthermore, while we actively monitor your shipments, Zeloravion cannot be held directly liable for transit delays caused by external factors beyond our control, including transport network disruptions, extreme weather events, carrier capacity limits, or incorrect shipping address details entered during checkout.
Limitation of Liability & Governing Law
To the maximum extent permitted by law, Zeloravion outlines that liability for any direct, indirect, incidental, special, or consequential damages resulting from your use of the website or purchases made on it shall be evaluated strictly within the boundaries of consumer protection laws. Nothing in this disclaimer excludes, limits, or modifies any mandatory consumer guarantees or consumer rights under the Australian Consumer Law (ACL). This policy and all website activities are governed by the laws of the State of Florida, United States, without prejudice to the statutory consumer guarantees applicable under your local jurisdiction.
